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Cancellation & Refund Policy

Last updated 24 September 2026

About this policy

This policy applies to bookings with Shemotion, operated by Katty H. (ABN 88 489 599 018). It separates the terms for public events and classes from direct private, workplace and corporate bookings.

Nothing in this policy excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.

A. Public Shemotion events and classes

Public event and class terms may vary according to the event and booking provider. Review the refund information shown on the event listing and during checkout before purchasing.

Current Eventbrite listing

The Shemotion event currently published through Eventbrite — Shemotion: Release & Reconnect – Movement Meditation + Live Sound, Tallai, scheduled for 11 October 2026 — states that refunds are available up to 7 days before the event.

For that event, refund requests and booking administration are handled through Eventbrite. Eventbrite's checkout terms and processes also apply. If a future event displays different terms on its booking page, the terms shown for that event at the time of purchase will apply, subject always to rights under the Australian Consumer Law.

Other public bookings

Where a class or event uses another booking provider, the cancellation and refund terms displayed for that booking apply. If no event-specific terms are displayed, contact Shemotion through the website contact form before booking or as soon as possible if your circumstances change.

If an event changes or is cancelled

If Shemotion changes or cancels a public event, affected attendees will be contacted using the booking details available and advised of the available options. Any rights and remedies under the Australian Consumer Law continue to apply.

B. Private groups, workplace and corporate bookings

Payment

  • A 50% deposit is required to secure the booking.
  • The balance is due 7 days before the booking.
  • Established corporate or government clients may receive 14-day invoice terms by prior agreement.

Cancellation by the client

  • 14 days or more before the booking: one free reschedule is available. If the booking is cancelled instead, 20% of the total booking fee is retained and the balance is refunded.
  • 7–13 days before the booking: 50% of the total booking fee is payable.
  • Less than 7 days before the booking: 100% of the total booking fee is payable.

Cancellation by Shemotion

If Shemotion cancels the booking, the client may choose a full refund or a free reschedule.

Emergencies and force majeure

Emergencies, severe weather, venue disruption and other circumstances outside the parties' reasonable control will be considered case by case. Shemotion and the client will seek a fair practical outcome, which may include rescheduling, subject to applicable consumer rights.

How to request a cancellation, refund or reschedule

Use the website contact form with the booking name, event or booking date, and enough detail to identify the booking. If you booked through Eventbrite or another provider, you may also need to use that provider's refund or support process.

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