About this policy
Shemotion is operated by Katty H. (ABN 88 489 599 018). This policy explains how personal information is collected, used and handled through the Shemotion website, enquiries, event bookings and related communications.
Information Shemotion collects
Depending on how you interact with Shemotion, the information collected may include:
- your name and email address;
- your phone number, if you choose to provide it;
- the enquiry category and message you submit through the contact form;
- the page and available campaign information associated with a website enquiry;
- whether you expressly choose to receive Shemotion event and experience updates, together with when and how that choice was recorded;
- email correspondence and other information you choose to provide;
- event booking or attendance information made available to Shemotion by Eventbrite or another booking provider; and
- technical and usage information such as device and browser information, IP address, pages viewed, referral information and interactions with the website or advertising.
How information is collected
Information may be collected directly from you through the website contact form, email communications or an event enquiry. If you book through Eventbrite or another external booking service, that provider collects information under its own privacy terms and may make booking information available to Shemotion as the event organiser.
Some technical and usage information is collected automatically through cookies, pixels and similar technologies when you visit the website.
Analytics, advertising and cookies
The website currently uses the Google tag for Google Ads measurement and the Meta Pixel for Meta advertising and measurement. These services may use cookies or similar technologies to record visits and interactions, measure advertising performance and help understand how people reach and use the website.
Google and Meta handle information under their own privacy terms and may combine website activity with information they already hold, depending on your settings with those services. You can manage cookies through your browser and review the advertising and privacy controls offered by Google and Meta. Blocking these technologies may affect measurement, but the main website content will remain available.
Why information is used
Shemotion may use personal information to:
- respond to enquiries and communicate with you;
- organise, administer and deliver events, classes and private bookings;
- maintain contact and enquiry records so previous interactions can be understood and managed;
- send updates about Shemotion events and experiences where you have expressly opted in;
- manage booking, attendance and customer service matters;
- operate, secure and improve the website and services;
- understand website use and measure advertising performance; and
- meet legal, accounting or business administration requirements.
Marketing choices
Submitting an enquiry does not subscribe you to marketing. Shemotion records marketing consent only when you select the optional consent checkbox or otherwise provide an express, recorded instruction. You can ask to stop receiving marketing updates at any time through the website contact form. Shemotion does not currently use a third-party email marketing platform.
Service providers and disclosure
Shemotion uses service providers to operate the website and communicate with visitors. Relevant providers include website hosting and security services, Google services used for enquiry delivery and email, Google Ads measurement, Meta advertising and measurement, and Eventbrite or other booking platforms used for particular events.
Information is shared only where reasonably necessary for those services, to manage a booking or enquiry, where you direct or consent to the sharing, or where disclosure is required or authorised by law. Third-party services have their own privacy practices.
Overseas processing
Some service providers, including Google, Meta, Cloudflare and Eventbrite, operate internationally. As a result, personal information or technical data may be processed or stored outside Australia. The countries involved can vary according to each provider's systems and service arrangements. Their privacy policies provide further information about their data practices.
Storage, security and retention
Shemotion takes reasonable steps appropriate to a small business website to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
Information is kept for as long as it is reasonably needed for the purpose for which it was collected, for ordinary business administration, or to meet legal or accounting requirements. Retention will vary with the type of information and the reason it is held. A deletion request can be made through the contact form and will be considered subject to any need or obligation to retain the information.
Access and correction
You may ask what personal information Shemotion holds about you or request that inaccurate information be corrected. Use the website contact form and provide enough detail to identify the relevant information. Shemotion may need to verify your identity before responding.
Privacy enquiries and complaints
For a privacy question or complaint, use the website contact form and select the most relevant enquiry category. Describe the concern and the outcome you are seeking. Shemotion will review the matter and respond within a reasonable time. If a privacy concern is not resolved, information about further complaint options is available from the Office of the Australian Information Commissioner.
Third-party links
The website links to external services and websites, including booking platforms and social media. Shemotion is not responsible for the privacy practices or content of those third parties. Review their terms and privacy policies before providing information.
Changes to this policy
This policy may be updated when website features, service providers or information-handling practices change. The current version and last updated date will be published on this page.